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NEWS


Contact Us:

Private Eye USA
1122 USA Ave.
Atlanta, GA 30339

Office Hours: 8:30am-6:30pm Eastern Time 
Ph: 68.58.0600 
SKYPE: PRIVATEEYEUSA

Email
bulletSales questions and orders: sales@PrivateEyeUSA.com
bulletProduct questions and support: info@PrivateEyeUSA.com
bulletReturns & RMAs: RMA@PrivateEyeUSA.com
bulletWebsite probs/suggestions: webmaster@PrivateEyeUSA.com 

 

Return Policy

 

Privacy Policy

Our Privacy & Security Statement

Collecting Information 
Security (Protecting Customer Information) 
Disclosing Information 
Credit Card Fraud Protection 
Our Privacy & Security Statement

Unfortunately, we live in a very litigious society. PrivateEyeUSA.com has developed the following policies to protect us and our valued customers from fraudulent transactions.

At PrivateEyeUSA.com, we are committed to protecting your privacy. We only use the information we collect about you to process orders and to provide a better shopping experience. We've partnered with world leaders in technology and security to provide you with an easy to use, fully secure on-line shopping experience. We will NEVER sell, rent or give your personal information away. 

Collecting Information

When you order from PrivateEyeUSA.com, we ask for specific information so that we can fulfill your order, send you messages regarding your order by e-mail and further enhance your shopping experience. The customer's contact information is also used to get in touch with the visitor when necessary. The information collected will be kept confidential and used to support your transaction with PrivateEyeUSA. This site uses an order form to process all transactions.

Here is a list of the information we collect at PrivateEyeUSA.com, as well as how we use it:

When you place an order, we need to know your name, e-mail address, shipping address, billing address, phone number, credit card number and expiration date. This allows us to process and fulfill your order, as well as notify you of your order status. 

Financial information that's collected is used to bill the user for products and services. 

This site has stringent security measures in place to protect the loss, misuse and alteration of the information under our control.

We use state-of-the-art technology to protect and secure your transactional information from unauthorized third parties. PrivateEyeUSA.com uses industry standard Secure Socket Layer (SSL) encryption technology to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card number, name and address as it is transmitted over the Internet. Our secure server is also protected by firewall technology to prevent unauthorized access to any information that we store.

PrivateEyeUSA.com guarantees secure transactions; protecting our customers' information is of utmost concern to us. Every employee servicing PrivateEyeUSA.com is made aware of and is expected to comply with all of our Privacy & Security Policies.

 

Disclosing Information

PrivateEyeUSA.com respects your privacy. PrivateEyeUSA.com does not sell, trade or rent your personal information. PrivateEyeUSA.com may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of PrivateEyeUSA.com, our users or others.

Credit Card Fraud Protection

PrivateEyeUSA.com employs various Credit Card Fraud Prevention Services, provided by our Online Merchant Processor, in order to insure purchases made from PrivateEyeUSA.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL) to prevent unauthorized transactions.

Federal Law states that your credit card provider cannot hold you liable for more than $50 of any fraudulent charge. In the event of an unauthorized use of your credit card, you must report this problem immediately to your credit card provider in accordance with its terms of use.

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